{"article":{"id":360041343532,"url":"https://betterworks.zendesk.com/api/v2/help_center/en-us/articles/360041343532.json","html_url":"https://support.betterworks.com/hc/en-us/articles/360041343532-Exporting-Data-from-Betterworks","author_id":484570113,"comments_disabled":true,"draft":false,"promoted":false,"position":4,"vote_sum":0,"vote_count":0,"upvote_count":0,"downvote_count":0,"section_id":27449548062733,"created_at":"2020-04-01T16:13:03Z","updated_at":"2024-08-22T11:18:13Z","name":"Exporting Data from Betterworks","title":"Exporting Data from Betterworks","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2024-06-10T20:33:16Z","user_segment_id":null,"permission_group_id":1692132,"content_tag_ids":[],"label_names":["data","export","exporting"],"body":"<h3 id=\"h_01J01XNMSY5HPJA13X7JBHQSZN\"><span class=\"wysiwyg-color-black\"><strong>Where should I start?</strong></span></h3>\n<p><span class=\"wysiwyg-color-black\">Once a Betterworks instance reaches its contract end date, Betterworks removes all customer data within 7 days. The most common areas of Betterworks that administrators choose to export data from are:</span></p>\n<ul>\n<li><span class=\"wysiwyg-color-black\">Reporting</span></li>\n<li><span class=\"wysiwyg-color-black\"><font color=\"#000000\">Goals</font></span></li>\n</ul>\n<p><span class=\"wysiwyg-color-black\">For information about the available reports and how to access them, see <a href=\"https://support.betterworks.com/hc/en-us/articles/204567059\" target=\"_self\">this article</a>.</span></p>\n<p><span class=\"wysiwyg-color-black\"><font color=\"#000000\">For objectives, you can simply go to the Goals module and export data to either PPT or XLS:</font></span></p>\n<p class=\"wysiwyg-text-align-center\"><img src=\"https://support.betterworks.com/hc/article_attachments/15014048083469\" alt=\"export_goals.png\" width=\"651\" height=\"215\"></p>\n<p><span class=\"wysiwyg-color-black\"><strong><span class=\"wysiwyg-underline\">Note</span>:</strong> If you're having difficulty with the export process, please don't hesitate to contact our Support Team — <a href=\"mailto:support@betterworks.com\">support@betterworks.com</a>.</span></p>"}}