{"article":{"id":42450353660173,"url":"https://betterworks.zendesk.com/api/v2/help_center/en-us/articles/42450353660173.json","html_url":"https://support.betterworks.com/hc/en-us/articles/42450353660173-Talent-Profile-NextGen","author_id":484570113,"comments_disabled":true,"draft":false,"promoted":false,"position":41,"vote_sum":0,"vote_count":0,"upvote_count":0,"downvote_count":0,"section_id":43792069787149,"created_at":"2026-01-06T16:36:28Z","updated_at":"2026-09-15T17:33:01Z","name":"Talent Profile (NextGen)","title":"Talent Profile (NextGen)","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-09-15T17:33:01Z","user_segment_id":null,"permission_group_id":1692132,"content_tag_ids":[],"label_names":["user","profile","nextgen","talent"],"body":"<h2 id=\"h_01KS0SS1FV1VG3SY8FJ7MDMA88\"><strong>Contents</strong></h2><ul>\n<li data-list-item-id=\"ee23ce94995a710c958fc56ff1aec76cf\">\n<a href=\"#overview\">Overview</a><ul>\n<li data-list-item-id=\"ea858e680245dcb659446f83327630ad7\"><a href=\"#h_01KS09ED19A6CS8FS8V1FHE8ZE\">Experience</a></li>\n<li data-list-item-id=\"ea3ff185368c1dfaec0cfc67dd2780cd9\"><a href=\"#h_01KS09ED19DH259HRT870PXQKC\">Talent System</a></li>\n<li data-list-item-id=\"e9a4fc6d2bff0cab836bca3db816266f2\"><a href=\"#h_01KTYF9A3RVF572DJDJ6G5C12T\">Ways to Update</a></li>\n</ul>\n</li>\n<li data-list-item-id=\"e73575826e7427d1a503adead8e0e513a\">\n<a href=\"#configuration_and_setup\">Configuration</a><ul>\n<li data-list-item-id=\"ea1f012d9ca4d62586106bf74896d9806\"><a href=\"#h_01KS09ED19V9NFF7E2CSQXGHS0\">User Data Preparation</a></li>\n<li data-list-item-id=\"e821ac737962d7485a1820bb9a793781e\"><a href=\"#h_01KS09ED19T1W6TW1E49TS4PXE\">AI Performance Summary Settings</a></li>\n<li data-list-item-id=\"e3c6abdda1c48388688a8619c938beb77\"><a href=\"#h_01KS09ED195VRM2CCXY4Z2BF0H\">Skills Settings</a></li>\n<li data-list-item-id=\"edc7dcd7ae7089f1c6bf9ba977e0eae09\"><a href=\"#h_01KS09ED19VY8Z7ZNN27TMZD5N\">AI for Skills Settings</a></li>\n<li data-list-item-id=\"ee8d4a45144b1f7d80387a4f2dd27ffd5\"><a href=\"#h_01M2HGT3TM24ER47WBAXAP2Y9J\">Manage Languages</a></li>\n</ul>\n</li>\n<li data-list-item-id=\"ecc2025b7c5b28cf0a9f501c2ddd0803d\">\n<a href=\"#using_the_unified_talent_profile\">Using the Talent Profile</a><ul>\n<li data-list-item-id=\"eaaf04b8b8908694b6e79f2689e1e5555\"><a href=\"#h_01KS09ED19GPP6ZYZ9TVQGKTWK\">Generating an AI Performance Summary</a></li>\n<li data-list-item-id=\"eb2eb8736b62b0e7f4cc104604f81b05d\"><a href=\"#h_01KS09ED19HNKHVW9E6M49AVQQ\">Adding Skills Manually</a></li>\n<li data-list-item-id=\"e3d2a4ef6bd7452403b4b13a785da075d\"><a href=\"#h_01KS0BYVZZ01T06VKZNDRJ4MQH\">Verifying Skills</a></li>\n<li data-list-item-id=\"e81c8f9fb3504aaee90799a3b95692554\"><a href=\"#h_01KS09ED191144F26R58G5A43Q\">Adding Skills via AI</a></li>\n</ul>\n</li>\n<li data-list-item-id=\"e0c695b41d6f691684b5e35b418e139a1\"><a href=\"#h_01M2HGWD8YF5T2EJCZXNKREDDM\">Talent Profile Reports</a></li>\n<li data-list-item-id=\"e7c2ea78b34d96e05b5c7ebb7230def39\"><a href=\"#frequently_asked_questions_faqs\">FAQs</a></li>\n</ul><h2 id=\"overview\"><strong>Overview</strong></h2><p>The NextGen Talent Profile brings together performance history and skills into a single, trusted view. It transforms fragmented employee data into a living profile that reflects not only what someone has achieved, but what they can do today and where they can grow next.</p><h3 id=\"h_01KS09ED19A6CS8FS8V1FHE8ZE\"><strong>Experience</strong></h3><ul>\n<li data-list-item-id=\"e006b3e1b24fe8ea3069e6b79876b2df9\">\n<strong>Managers:</strong> Gain crucial context to guide continuous performance and career growth conversations.</li>\n<li data-list-item-id=\"e9f1c8ca48460695c408aa365bcc68fba\">\n<strong>HR &amp; Talent Leaders:</strong> Access reliable visibility for comprehensive workforce planning, talent mobility, and succession planning.</li>\n<li data-list-item-id=\"ec124dcd1c2a7ff9df7cb537c259f7a8d\">\n<strong>Executives:</strong> Gain organizational visibility into capability distributions and overall bench strength.</li>\n<li data-list-item-id=\"e73529a92e49773ce03e03d8d08fd191a\">\n<strong>Employees:</strong> Attain clarity regarding their skills and performance via personalized AI recommendations and summaries.</li>\n</ul><h3 id=\"h_01KS09ED19DH259HRT870PXQKC\"><strong>Talent System</strong></h3><p>The NextGen Talent Profile serves as the foundation of the Talent System. It powers and connects several modules that would otherwise operate in isolation.</p><ul>\n<li data-list-item-id=\"e379ee8f6c090b42fc6f85f25b7819e73\">\n<strong>Skills Intelligence:</strong> Validated skills and organizational capabilities.</li>\n<li data-list-item-id=\"ed76bba14da860c6d1178249c69b66e78\">\n<strong>Calibration:</strong> Consistent performance evaluations and talent insights.</li>\n<li data-list-item-id=\"ec05488c35edbf08cf3e1168fd82dcd73\">\n<strong>Succession Planning:</strong> Strategic readiness mapping and future leadership pipeline tracking.</li>\n</ul><h3 id=\"h_01KTYF9A3RVF572DJDJ6G5C12T\"><strong>Ways to Update</strong></h3><p>To maintain a dynamic and accurate single source of truth, user data flows into and updates the NextGen Talent Profile through multiple channels:</p><ul>\n<li data-list-item-id=\"e7f45e2d63d95bdf78ac7409cb993aeab\">\n<strong>User Management:</strong> Administrators update user profiles and position data by importing a structured CSV file via a manual upload or automated user management (e.g., the HRIS integration). Since fields can vary by organization, the required fields must be completely configured in Betterworks before executing the upload or scheduling the file feed so that field keys (column headers) register successfully.</li>\n<li data-list-item-id=\"e471520aabd6f5e77ecac2b84a484ece7\">\n<strong>Conversations:</strong> Active employee conversation records act as an ongoing, live update stream for the profile. Completed conversation logs serve as a high-priority data source to generate the automated AI Performance Summary. Additionally, active conversation records provide critical contextual cues scanned by the underlying machine learning engine to dynamically generate and adjust skill recommendations under the \"Recommended by AI\" section.</li>\n<li data-list-item-id=\"e488c0e6c8f03c315b4ddae4806601264\">\n<strong>Calibration:</strong> Historical Classic calibration ratings data is migrated into the Talent Service to be stored alongside newly-defined profile fields, ensuring final results conform to organizational data insights. </li>\n</ul><h2 id=\"configuration_and_setup\"><strong>Configuration</strong></h2><p>Before users can leverage the NextGen Talent Profile, engage your organization's Program Architect, CSM, or SAM (if applicable) to enable the necessary settings on the backend. From there, as an administrator, you can activate corresponding modules, map user data fields, and establish organizational parameters.</p><h3 id=\"h_01KS09ED19V9NFF7E2CSQXGHS0\"><strong>User Data Preparation</strong></h3><p>The NextGen Talent Profile fields must be configured before importing user data. This sequence ensures that Betterworks registers the specific field keys (column headers) unique to your organization.</p><p>When upgrading from the Classic to the NextGen interface, administrators must identify and transition all existing Classic standard custom talent keys into newly defined NextGen Talent Profile fields to maintain continuity across analysys. For instance, Classic custom talent keys must be converted into new matching types.</p><figure class=\"wysiwyg-table\" style=\"width: 100%;\"><table class=\"wysiwyg-table-resized\">\n<colgroup>\n<col style=\"width: 23%;\">\n<col style=\"width: 77%;\">\n</colgroup>\n<thead><tr>\n<th><p class=\"wysiwyg-text-align-center\">Classic Custom Talent Key</p></th>\n<th><p class=\"wysiwyg-text-align-center\">NextGen Talent Profile Field</p></th>\n</tr></thead>\n<tbody><tr>\n<td>custom_talent_key_01</td>\n<td>Custom Talent Field configured with the <strong>Rating</strong> data type to match Classic properties.</td>\n</tr></tbody>\n</table></figure><p>To execute structured user profile and position data updates, use the following templates and field guides:</p><ul>\n<li data-list-item-id=\"e376c2fd88e63a40eea55f3a03dd1c4ea\">\n<a href=\"https://support.betterworks.com/hc/article_attachments/48902335719309\">Field guide - Talent Profile fields</a> </li>\n<li data-list-item-id=\"e9177bbf128da218cdb35405008c7936d\">\n<a href=\"https://support.betterworks.com/hc/article_attachments/48902335719437\">Field guide - Position fields</a> </li>\n<li data-list-item-id=\"e7b54720563220fd20ea91e2931120fd4\"><a href=\"https://support.betterworks.com/hc/article_attachments/48902372395021\">Template - Talent Profile fields </a></li>\n<li data-list-item-id=\"eb84db1307b259b8c3fee9737a999a635\"><a href=\"https://support.betterworks.com/hc/article_attachments/48902335719565\">Template - Position fields</a></li>\n</ul><h3 id=\"h_01KS09ED19T1W6TW1E49TS4PXE\"><strong>AI Performance Summary Settings</strong></h3><p>The AI Performance Summary compiles aggregated narratives from goals, conversations, feedback, recognition, and calibration records. To enable this feature:</p><ol>\n<li data-list-item-id=\"e75e28c3686686e75e9c636075e61cd9f\">Go to <strong>Admin</strong> → <strong>Program Management</strong> → <strong>AI</strong>.</li>\n<li data-list-item-id=\"e4a726c0ef2b096b8421c4c2d92999f06\">Toggle on <strong>Enable AI for your organization</strong>.</li>\n<li data-list-item-id=\"eab4db8b8cdd30c3268f4a9129abb444f\">Toggle on <strong>Enable AI Performance Summary for your organization</strong>.</li>\n<li data-list-item-id=\"e330126b6b9e128e62b3320c99f723e42\">Select either <strong>Enable for all employees</strong> or <strong>Enable for employees from specific departments or groups</strong>.</li>\n<li data-list-item-id=\"eb1bce1096d1af3c33c0e77965011c719\">\n<p>Click <strong>Save</strong>.</p>\n<figure class=\"wysiwyg-image wysiwyg-image-resized\" style=\"width: 50%;\"><img style=\"aspect-ratio: 1378/1438;\" src=\"https://support.betterworks.com/hc/article_attachments/48902335719821\" width=\"1378\" height=\"1438\"></figure>\n</li>\n</ol><h3 id=\"h_01KS09ED195VRM2CCXY4Z2BF0H\"><strong>Skills Settings</strong></h3><p>To control how skills are logged, categorized, and validated across the organization:</p><ol>\n<li data-list-item-id=\"e4a31c571385d8b567e37d7167b618991\">Go to <strong>Admin</strong> → <strong>Talent</strong> → <strong>Program Management </strong>→ <strong>Talent Profile </strong>→<strong> Skills</strong>.</li>\n<li data-list-item-id=\"e8a647af59dec74ca7d06752ba5e9b778\">Toggle on <strong>Enable Skills for your organization</strong>. <ul><li data-list-item-id=\"ef12287342daad2113e5ab001efe0671a\">This option allows employees to manually input skills they possess or plan to cultivate.</li></ul>\n</li>\n<li data-list-item-id=\"edeac7af4f1cf9897927234f6db56c9fc\">To activate the validation workflow, check the <strong>Include Manager Verification</strong> checkbox. <ul><li data-list-item-id=\"e0833de57e41d67bdc4d3b6dd27f91cc5\">This allows employees to explicitly route skill evaluation requests to their managers.</li></ul>\n</li>\n<li data-list-item-id=\"e85c96fc34d20a12370884ef05780a1e8\">Define capability scale increments by interacting with the <strong>Number of Labels</strong> dropdown list, selecting a baseline between a minimum of 2 levels and a maximum of 5 levels (e.g., 1-2, 1-3, 1-4, or 1-5).</li>\n<li data-list-item-id=\"e6a66cf87e53eb3dcccb18fc2f1235136\">Provide descriptive text fields for each step in your scale, ordering them sequentially from lowest to highest (e.g., <strong>Level 1: Average Potential,</strong> <strong>Level 2: Intermediate</strong>, <strong>Level 3: Advanced</strong>).</li>\n<li data-list-item-id=\"e0c20bc1cfe9ffadd1d39c90a345e8474\">\n<p>Click <strong>Save</strong>.</p>\n<figure class=\"wysiwyg-image wysiwyg-image-resized\" style=\"width: 75%;\"><img style=\"aspect-ratio: 1440/711;\" src=\"https://support.betterworks.com/hc/article_attachments/48902372395149\" width=\"1440\" height=\"711\"></figure>\n</li>\n</ol><h3 id=\"h_01KS09ED19VY8Z7ZNN27TMZD5N\"><strong>AI for Skills Settings</strong></h3><p>Betterworks' underlying Skills AI automatically constructs professional development recommendations by scanning contextual cues from feedback, conversation records, listed job positions, structural titles, and role descriptions.</p><ol>\n<li data-list-item-id=\"ef1e6fda25ee309cb5f7bf0612d698ad2\">Go to the <strong>Admin → Program Management → AI</strong> → <strong>Talent: AI Skills</strong>.</li>\n<li data-list-item-id=\"e40ff9157a011a18352b9acb2d0909f65\">Toggle the feature on.</li>\n<li data-list-item-id=\"eb19441dd562ff571056c6ef270ae0af9\">Select either <strong>Enable for all employees</strong> or <strong>Enable for employees from specific departments or groups</strong>.</li>\n<li data-list-item-id=\"e89027172269404b93cff7c4e775fbc25\">Click <strong>Save</strong>.</li>\n</ol><h3 id=\"h_01M2HGT3TM24ER47WBAXAP2Y9J\"><strong>Manage Languages</strong></h3><p>Organizations can configure translated Talent Profile content for supported languages, allowing employees to view Talent Profile information using their preferred language.</p><p>Administrators can configure translations for:</p><ul>\n<li data-list-item-id=\"ef340dbb3770fa7810e7e70a6f70c4256\">Talent Field labels</li>\n<li data-list-item-id=\"efd8347e73e8dfa6166e671a64638435d\">Custom Field labels</li>\n<li data-list-item-id=\"ee19d0028148f38eb7389eeee038ca499\">Custom Field option values</li>\n<li data-list-item-id=\"e007df80e2b204b3ae6b0084c0ebf7696\">Skill Level labels</li>\n</ul><p>To configure translations:</p><ol>\n<li data-list-item-id=\"e41b04d57055885f10e4a8d4c06ac799f\">Navigate to <strong>Admin &gt; Talent Profile</strong>.</li>\n<li data-list-item-id=\"e02f8443220e0544032ca9db93e0e691d\">Open the <strong>Talent Fields</strong>, <strong>Custom Fields</strong>, or <strong>Skills</strong> administration page.</li>\n<li data-list-item-id=\"e9a8b5f9f420abead60d68dc1c0856b88\">Select <strong>Manage Languages</strong> from the field’s <strong>Actions</strong> menu.</li>\n<li data-list-item-id=\"ea72b0d9285419c078577ea4f96d49c5a\">Select the language to translate.</li>\n<li data-list-item-id=\"e28c78e90137686d58bb507afa20f0d14\">Enter the translated values.</li>\n<li data-list-item-id=\"e2b5d0541e666ead301a1f2431c0ea0d7\">Click <strong>Save</strong>.</li>\n</ol><p><strong>Note:</strong> Users automatically see translated content based on their profile language preference. If a translation has not been configured for a user’s language, Betterworks displays the default language instead.</p><h2 id=\"using_the_unified_talent_profile\"><strong>Using the Talent Profile</strong></h2><h3 id=\"h_01KS09ED19GPP6ZYZ9TVQGKTWK\"><strong>Generating an AI Performance Summary</strong></h3><p>The AI Performance Summary resides directly on the user's <strong>My Profile</strong> page.</p><ol>\n<li data-list-item-id=\"e7dbda7ee6ed0aa377afaffbc1ee4b517\">Go to the <strong>My Profile</strong> page.</li>\n<li data-list-item-id=\"e061a62c103182c85c3ec34ba86447f82\">Locate the <strong>AI Performance Summary</strong> block and select the <strong>Time Period</strong> of <strong>Fiscal Year to Date</strong> or <strong>Previous Fiscal Year</strong>.</li>\n<li data-list-item-id=\"e91d684d05ccab898246ced2d325679b4\">Click <strong>Summarize</strong>.</li>\n<li data-list-item-id=\"e91ac334bf36f4ac5c7df079aafec744f\">\n<p>The modal displays the initial three lines of text by default, but you can click <strong>Show more</strong> to reveal the full narrative summary.</p>\n<figure class=\"wysiwyg-image wysiwyg-image-resized\" style=\"width: 75%;\"><img style=\"aspect-ratio: 1378/712;\" src=\"https://support.betterworks.com/hc/article_attachments/48902335720077\" width=\"1378\" height=\"712\"></figure>\n</li>\n<li data-list-item-id=\"eac0603d09222759849fa140143c6cc55\">Review the structured tabs included in every compiled entry:<ul>\n<li class=\"wysiwyg-list-bold\" data-list-item-id=\"e5d7600bc5a00245d16e5b669e282249c\"><strong>Key Achievements</strong></li>\n<li class=\"wysiwyg-list-bold\" data-list-item-id=\"e00fc6a925c6e3db1fec3a807816a248c\"><strong>Strengths</strong></li>\n<li class=\"wysiwyg-list-bold\" data-list-item-id=\"eaf9c3ba705e72ba16bb31e0ccbf7b861\"><strong>Areas for Development</strong></li>\n</ul>\n</li>\n<li data-list-item-id=\"e2430f85a8c06c6a786090d0573a9b272\">\n<p>Select individual tabs to see targeted bullets along with source labels highlighting where the underlying data was pulled (e.g., Feedback, Goals, Recognition).</p>\n<figure class=\"wysiwyg-image wysiwyg-image-resized\" style=\"width: 50%;\"><img style=\"aspect-ratio: 1378/1134;\" src=\"https://support.betterworks.com/hc/article_attachments/48902335720205\" width=\"1378\" height=\"1134\"></figure>\n</li>\n<li data-list-item-id=\"e2538bd08c4cfff94f741d833d5f77c7e\">Click <strong>Copy</strong> to extract this text for copy-pasting into an external file.</li>\n</ol><p><strong><span class=\"wysiwyg-underline\">Note</span>:</strong> Whenever fresh goal updates or feedback entries are entered, an alert header updates with the message: \"New data is available. Summarize it to generate an updated summary.\" When this occurs, you must manually click the <strong>Summarize</strong> again to capture the new information.</p><h3 id=\"h_01KS09ED19HNKHVW9E6M49AVQQ\"><strong>Adding Skills Manually</strong></h3><p>Employees can self-report their existing capabilities and explicit learning paths through manual profile updates.</p><ol>\n<li data-list-item-id=\"e50008f3ab5dc4e4e27de331697951085\">\n<p>Open your Talent Profile view and locate the skill subsections: <strong>Recommended by AI</strong>, <strong>Skills I have</strong>, and <strong>Skills I want to develop</strong>.</p>\n<figure class=\"wysiwyg-image wysiwyg-image-resized\" style=\"width: 50%;\"><img style=\"aspect-ratio: 776/710;\" src=\"https://support.betterworks.com/hc/article_attachments/48902335720333\" width=\"776\" height=\"710\"></figure>\n</li>\n<li data-list-item-id=\"ef59e6b121eedaf95941bb790fb227a58\">Click the <strong>Add +</strong> attached to either the <strong>Skills I have</strong> or <strong>Skills I want to develop</strong> item lines.</li>\n<li data-list-item-id=\"ed14e913088789ab2d59d34b8bcfab2c4\">Type keyword details into the <strong>Find a Skill</strong> search bar. <ul><li data-list-item-id=\"e059b6ca27899b19cf4330aeaa2476ef1\">You must input a minimum of three characters before the modal can begin searching and return matching database terms.</li></ul>\n</li>\n<li data-list-item-id=\"eeec418c96b508e15074d677634da636e\">\n<p>Click your chosen skill entry from the results list to generate a description.</p>\n<figure class=\"wysiwyg-image wysiwyg-image-resized\" style=\"width: 50%;\"><img style=\"aspect-ratio: 798/945;\" src=\"https://support.betterworks.com/hc/article_attachments/48902372395661\" width=\"798\" height=\"945\"></figure>\n</li>\n<li data-list-item-id=\"e91e43d8aa535650e338600b98310fc1d\">Choose your expertise scale level using the <strong>Level</strong> dropdown options.</li>\n<li data-list-item-id=\"ea931a141b3e67413309cbaa6e7b6ebf5\">If your organization requires administrative proof, select the <strong>Request Verification</strong> checkbox to route the selection to your manager.</li>\n<li data-list-item-id=\"eef76453464a93fd2d6fb9e93bbbf1591\">Click <strong>Save</strong>. <ul>\n<li data-list-item-id=\"e06f0fbf4c90bfc24033b08f649196613\">The skill item updates directly on your Talent Profile page. </li>\n<li data-list-item-id=\"e68213a143978fc08ab950d3b0f1c4e63\">Items awaiting review display a clear <strong>Pending Verification</strong> status label.</li>\n</ul>\n</li>\n<li data-list-item-id=\"ec0049c4aae328a884634ade3108b299f\">\n<p>To modify any existing item, click the active skill tile to prompt a sliding right-side editor panel. </p>\n<ul><li data-list-item-id=\"e07b3be0a111a03d0a0a0090deaa59de7\">From this panel, you can adjust your listed skill tier level, edit the verification flag, or update your professional intent settings.</li></ul>\n<figure class=\"wysiwyg-image wysiwyg-image-resized\" style=\"width: 50%;\"><img style=\"aspect-ratio: 596/839;\" src=\"https://support.betterworks.com/hc/article_attachments/48902335720717\" width=\"596\" height=\"839\"></figure>\n</li>\n</ol><h3 id=\"h_01KS0BYVZZ01T06VKZNDRJ4MQH\"><strong>Verifying Skills</strong></h3><p>Managers can formally validate self-reported capabilities directly within an employee's record.</p><p><strong><span class=\"wysiwyg-underline\">Note</span>:</strong> Betterworks does not currently trigger automated alerts or notifications when verification requests are submitted. Managers must check open entries by looking at user profiles manually.</p><ol>\n<li data-list-item-id=\"e860211a717bdd8ec1266d3dc1f4a1674\">Go to the user's <strong>Talent Profile</strong>.</li>\n<li data-list-item-id=\"e1b9a279058824aa2f0ed5a4be383b8eb\">Locate the <strong>Requested For Verification</strong> section.</li>\n<li data-list-item-id=\"e3e41848aad6c122f53784d60c375d159\">Click <strong>Verify Skills</strong>.</li>\n<li data-list-item-id=\"e4de13198be075831887aa2bfb0cc8aa3\">\n<p>Confirm the entry or keep it in a pending state. </p>\n<ul>\n<li data-list-item-id=\"e962c443e6e91311c1c03b65996f14ace\">Once confirmed, the display card updates to show a verified status icon. </li>\n<li data-list-item-id=\"ef4131c89d6f8cdeace9d0c095db41a56\">Managers can execute actions individually or apply choices to entries in bulk.</li>\n</ul>\n<figure class=\"wysiwyg-image wysiwyg-image-resized\" style=\"width: 75%;\"><img style=\"aspect-ratio: 707/163;\" src=\"https://support.betterworks.com/hc/article_attachments/48902335720845\" width=\"707\" height=\"163\"></figure>\n</li>\n</ol><h3 id=\"h_01KS09ED191144F26R58G5A43Q\"><strong>Adding Skills via AI</strong></h3><p>To view the suggestions compiled by Betterworks' machine learning engine:</p><ol>\n<li data-list-item-id=\"ec12826e1c5ba4e9ec0ea36b52fed57a3\">Locate the <strong>Recommended by AI</strong> block on your profile.</li>\n<li data-list-item-id=\"eeef59aafca79b3c4b2193d3d9a650055\">Select the <strong>Time Period</strong> of <strong>Fiscal Year to Date</strong> or <strong>Previous Fiscal Year</strong>.</li>\n<li data-list-item-id=\"ee5c02fd17177e41f17937f0c823f5b3e\">\n<p>Click the <strong>Generate</strong> or <strong>Regenerate</strong> to compile fresh suggestions.</p>\n<figure class=\"wysiwyg-image wysiwyg-image-resized\" style=\"width: 50%;\"><img style=\"aspect-ratio: 785/412;\" src=\"https://support.betterworks.com/hc/article_attachments/48902372395917\" width=\"785\" height=\"412\"></figure>\n</li>\n<li data-list-item-id=\"e574e8c465e46f36df537254fe38962ef\">\n<p>Click an individual skill suggestion card to launch a comprehensive modal details window. </p>\n<ul><li data-list-item-id=\"e07fe44c84980273450508986cc93d9e3\">Here, you can review the specific reasoning data points used by the AI engine (such as precise peer evaluation quotes).</li></ul>\n<figure class=\"wysiwyg-image wysiwyg-image-resized\" style=\"width: 50%;\"><img style=\"aspect-ratio: 722/264;\" src=\"https://support.betterworks.com/hc/article_attachments/48902372396301\" width=\"722\" height=\"264\"></figure>\n</li>\n<li data-list-item-id=\"ee81ddd94fc3e3284ef1e0c484b21726f\">\n<p>To adopt the recommendation, select your desired <strong>Intent</strong> option, specify your current <strong>Skill Level</strong> expertise tier, check the manager verification box if desired, and click <strong>Add Skill</strong> to move the entry directly onto your profile.</p>\n<figure class=\"wysiwyg-image wysiwyg-image-resized\" style=\"width: 50%;\"><img style=\"aspect-ratio: 590/908;\" src=\"https://support.betterworks.com/hc/article_attachments/48902372396557\" width=\"590\" height=\"908\"></figure>\n</li>\n<li data-list-item-id=\"ee1e257ff735f129e69e09433f0daf25f\">If the suggestion does not fit your role, click <strong>Dismiss</strong>. <ul>\n<li data-list-item-id=\"e234ac235a87702c9c65bb1ea237e8b20\">The entry shifts immediately into a distinct <strong>Dismissed Skills</strong> bucket. </li>\n<li data-list-item-id=\"ecf20df1be58b11fdc57a3d000a4fff15\">To reverse a dismissal, open the panel layout, highlight the term, and click <strong>Remove</strong> to restore it to the active AI recommendations list.</li>\n</ul>\n</li>\n</ol><h2 id=\"h_01M2HGWD8YF5T2EJCZXNKREDDM\"><strong>Talent Profile Reports</strong></h2><p>Administrators can generate Talent Profile reports to analyze current talent information or review historical changes.</p><p>Two report types are available:</p><h3 id=\"h_01M2HGWD8ZSVKWCXYBGY2HJ4DN\"><strong>Talent Profile Export</strong></h3><p>Exports the current values for standard and custom Talent Profile fields for employees in selected departments or groups.</p><h3 id=\"h_01M2HGWD90P81BS1QTWSQME6YW\"><strong>Talent Field History Report</strong></h3><p>Provides an audit history of Talent Profile field changes, including:</p><ul>\n<li data-list-item-id=\"e4745b196996023959c8a9d5ecb2b84b2\">What changed</li>\n<li data-list-item-id=\"e54fa87c5ff6fea3b19c612ef1d924e00\">Previous and new values</li>\n<li data-list-item-id=\"e63170540e2630737f53801df071b4353\">When the change occurred</li>\n<li data-list-item-id=\"ee8d3dd030c88393edfdb7e950cff51cc\">How the change was made (for example, through calibration, conversations, or imports)</li>\n</ul><p>To generate a report:</p><ol>\n<li data-list-item-id=\"ec54b076b202a989c63c8cc0e48942e28\">Navigate to <strong>Admin &gt; Program Management &gt; Reports</strong>.</li>\n<li data-list-item-id=\"edd7cd6f6eda872b5f064a905620ea9e2\">Select the <strong>Talent Profile</strong> tab.</li>\n<li data-list-item-id=\"e8de7882ffaceb8cc14c0e1239bbeafd2\">Choose either <strong>Talent Profile Export</strong> or <strong>Talent Field History</strong>.</li>\n<li data-list-item-id=\"e21d729ac21ac05c90d9288a8ce2ffd4e\">Configure the desired filters.</li>\n<li data-list-item-id=\"ea4fc05e93c20117c4b13958e0827fa11\">Select <strong>Email Report</strong>.</li>\n</ol><h2 id=\"frequently_asked_questions_faqs\"><strong>FAQs</strong></h2><p><strong>What happens if a Talent Profile doesn't contain enough data to run the AI features?</strong></p><p>If a section lacks relevant data during performance generation, Betterworks will return the message: \"You don't have enough data to generate. Engage more with Betterworks modules to improve insights.\" If the selected time period completely lacks activities, compilation halts entirely and shows the message: \"Due to a lack of relevant data, a comprehensive summary of the user's performance cannot be generated at this time.\" For missing skill history, the recommendations panel defaults to show: \"There are no skills to recommend at this time. There is not enough data to generate recommended skills. Please try again later.\"</p><p><strong>How does the AI Performance Summary function if an employee's language is unsupported?</strong></p><p>When processing text inputs configured in an unsupported dialect, the AI engine defaults its output response and returns the completed summary narrative in English.</p><p><strong>How does data migration impact historical information pulled from Classic calibration?</strong></p><p>Classic calibration database records remain safely preserved and accessible should administrators need to extract legacy information during the transition period.</p>"}}