Designing Your Recognition Program


As the BetterWorks Administrator, you have the ability to enable the recognition, set suggested hashtags for your employees, and monitor with reporting. We recommend asking a couple of key questions when you begin to design your recognition program.

  1. What would you like your employees to gain from receiving recognition within BetterWorks?
    Your answer will help guide the overall messaging of how your employees should be using BetterWorks to provide and solicit feedback. We recommend to keep this value statement simple and focused. Note the following:

    • Recognition will be public to everyone in the organization (note: if a hashtag is included on a comment for a private goal, that comment will not be posted to the recognition wall).

  2. What type of recognition do you want your employee to give and receive? 

    Your answer will help you configure the suggested hashtags.

    • We typically see customers configure their Company Values as their suggested hashtags. This will then show up under each comment box.

  3. How will you promote the Recognition Wall within your office?

    It is important to integrate the recognition given in BetterWorks into other areas and processes of your organization. 

    • Some of our customers display the live Recognition Wall on a monitor in their office so that everyone can see the recognition that is being given.

    • It is important to consolidate the recognition that may be given in different areas of the organization. 

    • We find that programs that integrate recognition given in BetterWorks into real rewards help to drive adoption. This may be a shout out during a company-wide meeting, or even a tangible reward.

Enable the Recognition Wall

  1. In the Admin tab, click Settings under Recognition

  2. Click the On/Off toggle to enable the wall

  3. Refresh your browser to show the Recognition tab at the top

Configuring Hashtags

  1. In the Admin tab, click Settings under Recognition

  2. Click Enable suggested hashtags

  3. Type your hashtag in the Add new hashtag field, when satisfied, click Add

    • Note: Do not type # before your hashtag text
  4.  Once you're finished, click Save