What Is An Administrator?
Administrators are users with additional permissions that affect your organization's Betterworks instance. They can do things that regular users cannot, like add new users, modify user data, adjust objective data, and more.
There are 3 types of administrators:
- Super Admin
- HR Admin
Each has their own set of permissions and may overlap in some areas. Use the table below to understand the differences:
|Capability||Super Admin||Admin||HR Admin|
|Access the Admin module||YES||YES||YES|
|Access Program Insights||YES||NO||NO|
|Add and edit users||YES||NO||NO|
|Update organization branding and details||YES||YES||NO|
|Manage org-wide notification settings||YES||YES||NO|
|View and edit private objectives||YES||NO (see notes)||NO (see notes)|
|Manage API keys||YES||NO||NO|
|Conversations / Feedback|
|Approve edit requests||YES||NO||NO|
|Review Conversations||YES||NO||YES (scope applied)|
|Usage dashboard||YES||YES||YES (scope applied)|
|User Activity Report||YES||YES||YES (scope applied)|
|All Objectives||YES||YES||YES (scope applied)|
|Conversation Adoption||YES||YES||YES (scope applied)|
|Conversation Answers||YES||NO||YES (scope applied)|
|Feedback Adoption||YES||YES||YES (scope applied)|
|Feedback Answers||YES||NO||YES (scope applied)|
|Recognition Report||YES||YES||YES (scope applied)|
|Run Calibration session||YES||NO||YES (scope applied)|
- The term "scope applied" in the table means the HR Admin can only see information from departments or user groups that they are permitted to access. For more information on user groups, see this article.
- Permissions will be enforced in reports. If an administrator does not have access to certain data within the Betterworkers user interface, they won't be able to see that data in reports. To learn more about reports, see this article.
- Super Admins can add, update and remove administrative permissions from within the Admin module. To learn more, see this article.