Feedback Notifications

Contents

Overview

Notifications can be triggered for various feedback events as determined by selections made during the feedback template configuration process. These are different from system notifications in the sense that feedback notifications are determined by the various options selected in each feedback template.

  • If system notifications are disabled, feedback notifications will not be sent.
  • Most notifications for scheduled feedback cycles are sent between 8am - 9pm of your organization’s time zone. You can find your organization's time zone by going to:

    Admin → Platform Configuration → Operational Settings → Time Zone

Anytime Feedback

Manager Requests Feedback On Behalf of Direct Report

Feedback Requested - Provider Notified:

af_manager_request_-_provider_notified.png

Feedback Provided - Requester (Manager) Notified:

af_manager_request_-_feedback_provided_-_manager_notified.png

Feedback Provided - Recipient (Direct Report) Notified:

af_manager_request_-_feedback_provided_-_recipient__dr__notified.png

Any User Requests Feedback for Themselves

Feedback Requested - Provider Notified:

af_recipient_request_-_provider_notified.png

Feedback Provided - Requester/Recipient Notified:

af_recipient_request_-_recipient_notified.png

Any User Gives Feedback Unprompted

Feedback Provided - Recipient Notified: 

af_given_unprompted_-_recipient_notified.png

Scheduled Feedback

Feedback Provider List Auto-generated - Manager Notified: 

sf_-_feedback_requested__autogen__-_manager_notified.png

Feedback Provider List Auto-generated - Recipient (Direct Report) Notified:

sf_-_feedback_requested__autogen__-_recipient__dr__notified.png

Feedback Provider List Changed - Recipient (Direct Report) Notified:

sf_-_feedback_requested__changes_to_autogen__-_recipient__dr__notified.png

Feedback Requested - Provider Notified:

sf_-_feedback_requested__autogen__-_provider_notified.png

Feedback Reminder - Provider Notified:

sf_-_reminder_-_provider_notified.png

Feedback Provided - Requester (Manager) Notified:

sf_-_feedback_received_-_manager_notified.png

Feedback Provided - Recipient (Direct Report) Notified:

sf_-_feedback_received_-_recipient__dr__notified.png