Admins the ability to manage System Notifications for Betterworks users, but the first step is to enable it (Admin > Program Management > System Notifications):
From here, you can set the default (On/Off) for specific notifications. Using "Custom" means there is no default and users can go into their own Betterworks accounts to determine their notification settings (Profile dropdown menu > My Settings > Notifications). Alternatively, the "Lock" function prevents these changes:
Note: Email copy cannot be edited.
Objective Calendar Events
Receive calendar events for Objectives based on their due date
- Calendar Invites
- Objectives that are overdue
Social Notifications
Updates when someone Cheers, Nudges, and Comments on an objective
- Cheers
- Nudges
Comment Notifications
Updates when someone comments or @mentions in an objective
- Comments
- @mentions
Activity on Objectives and Teams
Updates on modifications to objectives, key results, and metrics
- A manager modifies a direct's objective
- A user edits an objective
- A user deletes a contributing objective
- Manager digest
- Salesforce related emails
- Managers receive emails when their direct is deactivated
- Add or remove users as a contributor
Contributor Activity on Objectives
Activity on contributing objectives, key results, and metrics
- Adding a contributor to an objective
- A contributor completes a contributing objective, key result, or metric
- Deleting an objective that contributes to another
Activity on Followed Objectives
Updates when someone completes or updates a followed objective
- Completes an objective
- Updates an objective
Activity on Objectives owned by Teams
Team members will receive when updates are made to objectives owned by teams
- @mentions
- Comments
- Cheers
- Nudges
- Updates
- Objective completions
Weekly Digests
Receive Weekly Planning Digests
Note: Enabling "Batch emails sent in quick succession", will batch notifications together and minimize the number of emails received.
Slack
Another way that your users can receive notifications is through Slack, which you set up using the instructions in this associated article.
Once Slack is enabled at the Admin level, users can determine which notifications they'll receive through Slack:
