Activating & Using the Slack Integrations — Users

Activating the Slack Integration

Betterworks users can activate the Slack integration and receive notifications after their administrator has enabled it for the entire organization.

The integration employs the "Slackbot" feature to post notifications. The Betterworks bot will send direct messages when updates are made to a user's objective or an objective that they follow.

1. Activate the integration in Betterworks:

[Name at the top-right corner] → My Settings → Notifications → Slack → Activate

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2. Allow in Slack:

 

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3. Back within Betterworks, select which notifications to receive:

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Using the Slack Integration

Giving Recognition

You can give recognition to your colleagues by entering "/recognize @user <insert message>" into any public Slack channel. The recognition you submit in Slack will be posted to the Betterworks Recognition Wall (under the Recognition module). 

Note: The colleague that you'd like to recognize must also have the integration set up or you will receive an error message.

Viewing & Commenting on Goals (Objectives) 

You can view and update objectives by entering "/goals" into any Slack channel or direct message:

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FAQs

What are the benefits of the Slack integration?

Real-time notifications are sent in the same tool you use to communicate and get work done every day, so you can stay up-to-date with the goals that are most important to you and your organization.

Can I use the Slack integration for a select group of users?

No. Once the Betterworks Slack integration is enabled, it’s enabled for your entire organization as long as your users have Slack accounts.

Does the Slack integration work with multiple teams?

No. The Betterworks Slack integration only works with one Slack team per organization. If your organization uses multiple teams in Slack, consolidate into one team and start using channels to separate your conversations.

Is there a character limit when entering recognition?

Yes. 1,900 characters.