Engage: Communication Best Practices (Survey Content)

Survey Content

The email notification which goes with the launch of survey can be customized. By default Betterworks Engage will populate a generic message for introduction page, email subject and email body, this can be further customized to your needs.

Below are some of the standard templates which most of our customers use. To make these customization,

navigate to reports.gethyphen.com > Survey Tab (on the left hand menu) > Click on ‘Create new survey’ > You can start from scratch or select a template and proceed further > In the Settings Page you will find options to make following changes.

Introduction Page Texts

Standard Template Thanks in advance for completing this survey.
Aggregated results will be shared and reviewed with the wider organisation.
Engagement Survey Hi & welcome to Survey Name. Please take out 20 minutes of your time to respond to the Employee Opinion Survey. To preserve anonymity, the survey is completely confidential and we will not have access to individual names. So go ahead and share your opinion and thoughts freely towards making Company Name a better workplace.
Engagement Survey Thanks in advance for completing this survey. We value you for giving your time and your inputs.

Company Name

Launch Email Subject

Standard Take “Survey Name” on Betterworks Engage
Standard Your input required - Please take this survey.
Engagement Survey Welcome to the FY18 Survey Name
Onboarding Survey Your onboarding experience at Company Name
Alumni Survey Company Name : Hope you’re doing well. Can you please spare a minute to take this survey?

Launch Email Body

Standard Template Hi all,

In the coming weeks, we will be conducting a company-wide employee survey. We are conducting this survey in order to get a better understanding of employee morale, satisfaction, and engagement at (COMPANY NAME). Your opinions are important to us, and this survey is your chance to express those opinions.

The survey is being managed on Betterworks Engage. Betterworks Engage can be used to take surveys on web/mobile in super-easy way. All responses on Betterworks Engage will remain strictly anonymous. We will not be able to trace individual responses back to you. Management will only see combined data for groups of 4 or more respondents. Please be thoughtful, honest, and candid when you complete the survey.

You will receive an email from Betterworks Engage, just click on the link in it, and you are set to go.

At the end of the survey (APPROXIMATE DATE), we will share the results with the entire organization so you can see for yourself how we are doing. In the months that follow the survey, HR and management will meet with groups to discuss plans to improve our culture and performance and address any problem areas.

The survey results will be acted upon. Policies that need changing will be changed. Leaders who lack skills will be coached. Leaders who create excellence will be recognized. The amount of communication, upward and downward, will increase. Overall, (COMPANY NAME) will be a better place to work.

We would like to get 100% participation in order to ensure that each and every employee's voice is heard. When you receive the survey request (LATER THIS WEEK), please give it your prompt attention.

Thank you for devoting your time and providing candid input.

Company Name
Engagement Survey Dear Team,

We are excited to announce that our Our Survey Name is launching today and will remain open until Date. We would love to get 100% participation to ensure that every employee’s voice is heard. To maintain 100% confidentiality, we are partnering with Betterworks Engage. Please complete your survey by Time on Date.

Thank you for your participation and support.

Team HR
Company Name
Engagement Survey Dear Colleagues,

The much awaited Survey Name for the FY18 has been launched. Request you to please take out 5 minutes of your time and share your honest feedback with us. We have created a short survey which can be accessed by clicking on the link. The survey is completely anonymous and we encourage you to share your views with us. The survey is available on Betterworks Engage, our continuous employee listening partner. You can take the survey on your desktop, laptop or mobile phone, as long as you have internet connectivity.

We thank you in advance for completing this survey.

Sincerely,
Company Name
Onboarding Survey Hi,

Please help us with your onboarding experience at Company Name. Do help us with inputs on how we can improve it and make it better.

Your management
Alumni Survey Dear Alumnus,

We thank you for your contribution to Company Name. We are constantly trying to improve ourselves and in line with the same we are requesting you to take a few minutes to share your valuable inputs on this short post exit questionnaire. We value you for giving your time and your inputs.

Looking forward to your support.

Regards,
Company Name

Launch SMS Body

Standard Template Your input needed - Please take the survey
Engagement Survey We Want to Hear from You: Take the survey on Betterworks Engage now!
Onboarding Survey We want to understand and learn from your onboarding experience
Alumni Survey Dear Alumnus, Thanks for your contribution to Company Name. Please take the survey