How do I activate the integration?
Admins can activate it themselves in betterworks’ Administration Settings page, under the topic Third-Party Integrations. The admin will need to inform several fields that they will be provided by Udemy for Business, such as Organization ID and Client Secret, which are necessary to validate your Udemy for Business subscription.
Frequently Asked Questions:
Who is this integration for?
This integration can be activated for any customer using both betterworks and Udemy for Business.
How much does this integration cost?
The integration is included in your Betterworks subscription, there is no extra cost to activate it.
Who will be able to use it?
Once the integration is turned on, all employees will be able to see the integration as part of betterworks’ Key Result creation process. Employees do not need to have a Udemy for Business account to see and select from the course catalog, but they will need an account to access and consume the course.
I am a betterworks customer. Is there a trial version of Udemy for Business that I can activate and test this integration with?
Not at this current time. This integration is meant for customers with an active Udemy for Business account.
Does this integration also cover custom content added by us in Udemy for Business?
Absolutely. If I have loaded an internally-developed course in Udemy for Business (ex: Sales Pitch Certification), and want every member of the sales team to take this certification next quarter, it might be a good idea to have every one of them create a Development OKR for this and link your customer course to it.
Can we connect to a learning path?
Not at this time.
Can you connect to an existing learning item from a user’s "My Learnings" page?
Not at this time.
What units can be used to measure progress? Percent only? Any plans to measure by the number of hours completed?
Percentile only at this time.
How does betterworks calculate the percent completion with multiple learning items linked to a Key Result?
We calculate the multiple learning items by using the mean.