Audit Log Report

Contents

What is the Audit Log Report?

This report allows Super Admins to view details for the creation, update, and deletion of data within the Betterworks application.

How do I generate the report? 

Super Admins can generate the report by going to: 

Admin → Program Management → Reporting Reports → Audit Log

audit_log_menu.png

The following filters are available:

1. User's Name

    • Search by name or email (required).

2. Category of data

3. Date range (required)

What data is included in the report?

The report output will include the following fields:

1. Timestamp (UTC)

    • Default order descending.

2. User's Name

3. User's Email

4. Customer Success User's Name

    • If this action was completed on a user's behalf by a member of Customer Success (i.e. your CSM or the Support Team). 

5. Customer Success User's Email

    • If this action was completed on a user's behalf by a member of Customer Success (i.e. your CSM or the Support Team). 

6. Category of data 

    • Goals (aka Objectives)
      • Includes all information related to objectives.
    •  Platform Configuration
      • Any updates or changes in the settings within the Platform Configuration tab.
    •  Program Management
      • Any updates or changes in the settings within the Program Management tab.
    •  User Management
      • All activity (i.e. create, update and/or delete) within the User Management tab.
    • Reports
      • All report requests via the Betterworks user interface and/or the API.

7. Subcategory (if applicable)

8. Action (i.e. create, update or delete)

9. Identifier

    • Unique identifier of the item that was changed (i.e. user, objective, etc.).

10. Before (changed from)

    • This includes all fields and values that are within the category and were affected by the change.

11. After (changed to)

    • This includes all fields and values that are within the category and were affected by the change. 

FAQs

What is the earlier start date that I can set?

February 15th, 2022. 

How many days worth of data can I request at one time?

30 days.

How much data can be retrieved at one time?

100K worth of data.