Audit Logs Report

Contents

What is the Audit Logs Report?

This report allows Super Admins to view details for the creation, update, and deletion of data within the Betterworks application.

How do I generate the report? 

Super Admins can generate the report by going to: 

Admin → Program Management → Reporting Reports → Audit Logs

audit_logs_menu.png

The following filters are available:

1. User's name or email address (optional)

2. Category of data (required)

    • Goals
    • Conversations
    • Feedback
    • Recognition
    • Reports
    • User Management
    • Platform Configuration
    • Program Management

3. Date range (required)

What data is included in the report?

The report output will include the following data:

1. Timestamp (UTC)

    • This defaults to descending order.

2. User's name

3. User's email address

4. Name of Custom Success Team member (if applicable)

    • This data will only be available if the action was completed on a user's behalf by a member of the Customer Success Team. 

5. Email address of Customer Success Team member (if applicable)

    • This data will only be available if the action was completed on a user's behalf by a member of the Customer Success Team. 

6. Category of data 

    • Goals
      • All activity (i.e. create, update and/or delete) related to goals.
    • Conversations
      • All activity (i.e. create, update and/or delete) related to conversations.
    • Feedback
      • All activity (i.e. create, update and/or delete) related to feedback.
    • Recognition
      • All activity (i.e. create, update and/or delete) related to recognition.
    • Reports
      • All report requests via the Betterworks user interface and/or the Betterworks API.  
    •  User Management
      • All activity (i.e. create, update and/or delete) within the User Management tab.
    • Platform Configuration
      • Any updates to the settings within the Platform Configuration tab.
    •  Program Management
      • Any updates to the settings within the Program Management tab.

7. Subcategory (if applicable)

8. Action

9. Identifier

    • The unique identifier of the item that was changed (i.e. user, goal, etc.).

10. Before (changed from)

    • This includes all fields and values that are within the category and were affected by the change.

11. After (changed to)

    • This includes all fields and values that are within the category and were affected by the change. 

FAQs

What is the earlier start date that I can set?

February 15th, 2022. 

What is the longest date range that I request at one time?

The longest date range is 30 days.

Is there a limit to the amount of data that can be retreived per request?

Yes. The limit is 100KB.