Program Management: Audit Logs Report

Contents

• What is the Audit Logs Report? 
• How do I generate the report? 
• What data is included in the report?
• FAQs

What is the Audit Logs Report?

This report allows Super Admins to view details for the creation, update, and deletion of data within the Betterworks application.

How do I generate the report? 

Super Admins can generate the report by going to: 

Admin → Program Management → Reporting Reports → Audit Logs

The following filters are available:

1. User's name or email address (optional)

2. Category of data (required)

• • Goals
  • Conversations
  • Feedback
  • Recognition
  • Reports
  • User Management
  • Platform Configuration
  • Program Management

3. Date range (required)

What data is included in the report?

The report output will include the following data:

1. Timestamp (UTC)

• • This defaults to descending order.

2. User's name

3. User's email address

4. Name of Custom Success Team member (if applicable)

• • This data will only be available if the action was completed on a user's behalf by a member of the Customer Success Team. 

5. Email address of Customer Success Team member (if applicable)

• • This data will only be available if the action was completed on a user's behalf by a member of the Customer Success Team. 

6. Category of data 

• • Goals
    • All activity (i.e. create, update and/or delete) related to goals.
  • Conversations
    • All activity (i.e. create, update and/or delete) related to conversations.
  • Feedback
    • All activity (i.e. create, update and/or delete) related to feedback.
  • Recognition
    • All activity (i.e. create, update and/or delete) related to recognition.
  • Reports
    • All report requests via the Betterworks user interface and/or the Betterworks API.  
  •  User Management
    • All activity (i.e. create, update and/or delete) within the User Management tab.
  • Platform Configuration
    • Any updates to the settings within the Platform Configuration tab.
  •  Program Management
    • Any updates to the settings within the Program Management tab.

7. Subcategory (if applicable)

• • Among the available subcategories is "Edit Request" which records requests made by users participating in a scheduled conversation or feedback cycle who wish to edit their responses. 

8. Action

9. Identifier

• • The unique identifier of the item that was changed (i.e. user, goal, etc.).

10. Before (changed from)

• • This includes all fields and values that are within the category and were affected by the change.

11. After (changed to)

• • This includes all fields and values that are within the category and were affected by the change. 

FAQs

What is the earlier start date that I can set?

February 15th, 2022. 

What is the longest date range that I request at one time?

The longest date range is 30 days.

Is there a limit to the amount of data that can be retreived per request?

Yes. The limit is 100KB.