Feedback Notifications

Contents

• Overview
• Anytime Feedback
  • Manager Requests Feedback On Behalf of Direct Report
    • Feedback Requested - Provider Notified
    • Feedback Provided - Requester (Manager) Notified
    • Feedback Provided - Recipient (Direct Report) Notified
    • Feedback Declined - Requester (Manager) Notified
  •  Any User Requests Feedback for Themselves
    • Feedback Requested - Provider Notified
    • Feedback Provided - Requester/Recipient Notified
    • Feedback Declined - Requester/Recipient Notified
  • Any User Gives Feedback Unprompted
    • Feedback Provided - Recipient Notified
• Scheduled Feedback
  • Feedback Provider List Auto-generated - Manager Notified 
  • Feedback Provider List Auto-generated - Recipient (Direct Report) Notified
  • Feedback Provider List Updated - Recipient (Direct Report) Notified
  • Feedback Requested - Provider Notified
  • Feedback Reminder - Provider Notified
  • Feedback Provided - Requester (Manager) Notified
  • Feedback Provided - Recipient (Direct Report) Notified
  • Feedback Declined - Requester (Manager) Notified
  • Feedback Declined - Recipient (Direct Report) Notified
• Request to Edit
• Feedback Edited

Overview

Notifications can be triggered for various feedback events as determined by selections made during the feedback template configuration process. These are different from system notifications in the sense that feedback notifications are determined by the various options selected in each feedback template.

• If system notifications are disabled, feedback notifications will not be sent.
• Most notifications for scheduled feedback cycles are sent between 8am - 9pm of your organization’s time zone. You can find your organization's time zone by going to:
  
  Admin → Platform Configuration → Operational Settings → Time Zone

Anytime Feedback

Manager Requests Feedback On Behalf of Direct Report

Feedback Requested - Provider Notified:

Feedback Provided - Requester (Manager) Notified:

Feedback Provided - Recipient (Direct Report) Notified:

Feedback Declined - Requested (Manager) Notified:

Any User Requests Feedback for Themselves

Feedback Requested - Provider Notified:

Feedback Provided - Requester/Recipient Notified:

Feedback Declined - Requester/Recipient Notified:

Any User Gives Feedback Unprompted

Feedback Provided - Recipient Notified: 

Scheduled Feedback

Feedback Provider List Auto-generated - Manager Notified: 

Feedback Provider List Auto-generated - Recipient (Direct Report) Notified:

Feedback Provider List Changed - Recipient (Direct Report) Notified:

Feedback Requested - Provider Notified:

Feedback Reminder - Provider Notified:

Feedback Provided - Requester (Manager) Notified:

Feedback Provided - Recipient (Direct Report) Notified:

Feedback Declined - Requester (Manager) Notified: 

Feedback Declined - Recipient (Direct Report) Notified:

Request to Edit

Feedback Edited