User Management: Administrators — Manage Administrators (NextGen)

Note: The following article shows the NextGen user interface. If the steps and/or screenshots do not match what you see in your organization's Betterworks instance, try this article that shows the same feature in the Classic user interface.

Overview

As a Super Admin, you can add, update and remove administrative permissions from within the Admin module. For more information on the difference between Admins, HR Admins, and Super Admins as well as their respective abilities, see this article.

Making Changes

All updates, additions, and removals can be made via the following page:

Admin → User Management → Administrators

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From here you can:

  1. Reorder the list by "Name" or "Admin Since"
  2. Filter administrators by role (i.e. Admin, HR Admin, or Super Admin)
  3. Search for a current administrator by using search bar.
  4. Add new administrators
  5. Open the menu to perform further actions for a specific Administrator;
Screenshot 2026-07-07 at 13.09.16.png

 

Edit Administrator Privileges

For an Admin currently at Super Admin or Admin level, the Edit button will launch the option to change the Admin role.

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For an Admin currently at HR Admin level, the Edit button will show the option to change the Admin role, or change the HR Admin's scope by adding/removing Departments or Groups. 

Screenshot 2026-07-07 at 13.13.12.png

Remove Administrator Privileges

Clicking this option will launch a window confirming that you'd like to proceed with revoking this user's Admin privileges. As noted, revoking the user's privileges will not remove them from your organization as a user. 

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Note: Users receive a notification when their administrative permissions are changed in any way.